Privacy policy

Effective Date: 1 September 2025

At Track Edge Investments, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the Privacy Act 1988 (Cth) and other applicable laws.

By using our services, subscribing to our newsletter, or interacting with our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that is necessary for us to provide you with our racing tips subscription service. The types of information we may collect include:

  • Personal Identification Information: This may include your name, email address, phone number, and other contact details.

  • Payment Information: If you subscribe to our services, we may collect payment details such as credit card numbers or other payment methods. Please note that we use third-party payment processors, and we do not store sensitive payment data.

  • Usage Data: We may collect information about how you interact with our website or services, including your IP address, browser type, operating system, and other usage data.

  • Subscription Details: Information regarding your subscription plan, including the start date, payment history, and account status.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Provide Our Services: We use your information to deliver racing tips, manage your subscription, and communicate with you about updates and changes to the service.

  • To Process Payments: We use payment details to process subscription payments and manage billing.

  • To Improve Our Services: We may use your information to enhance the user experience, troubleshoot issues, and improve our content and offerings.

  • Marketing and Communication: With your consent, we may send promotional emails or updates about new services, special offers, and tips related to our racing service. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

3. Sharing Your Information

We value your privacy and will not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Third-Party Service Providers: We may share your information with third-party companies that help us process payments, host our website, or provide other services (e.g., email marketing, data analytics). These providers are obligated to protect your information and use it solely for the purposes of providing services to us.

  • Legal Compliance: We may disclose your personal information if required by law or in response to legal requests, such as complying with a subpoena, court order, or other legal obligations.

4. Data Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard it. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

  • We use encryption (such as SSL/TLS) for sensitive data transmission, such as payment information.

  • Access to your personal data is restricted to authorised personnel only.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small data files that are stored on your device to help us improve your experience and analyze how our website is used.

You can control the use of cookies through your browser settings. If you choose to disable cookies, some features of our website may not function properly.

6. Your Rights

As a subscriber or user of our services, you have the following rights in relation to your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: If you believe the information we hold about you is incorrect, you can request that we correct it.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.

  • Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the contact information provided below.

7. Retention of Your Information

We will retain your personal information for as long as necessary to provide our services to you, comply with legal obligations, resolve disputes, and enforce our agreements. Once the information is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Track Edge Investments does not knowingly collect personal information from children under the age of 18. If you believe that we have collected such information, please contact us immediately, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Track Edge Investments
W: www.trackedgeinvestments.com.au 
E: info@trackedgeinvestments.com